CaliMedjool Shipping Policy

HOW MUCH DOES SHIPPING COST?

All orders over $50 are eligible for free shipping. For orders below $50, there is a standard shipping charge of $7.95 within the US.

HOW ARE MY DATES BEING SHIPPED?

Our dates are shipped through the United States Postal Service (USPS) if you placed your order through www.calimedjool.com.

WHEN SHOULD I EXPECT MY ORDER?

Orders typically arrive within 3-5 business days. However, due to the high volume of online orders, some delays may occur. If you experience a longer wait for your dates, please contact us at hello@calimedjool.com.

WHO DELIVERS CaliMedjool?

CaliMedjool partners with FedEx, UPS, and USPS to ensure that your dates are delivered promptly and efficiently.

IT SAYS IT’S BEEN DELIVERED, BUT I DON’T SEE IT.

If your order says it has been delivered, but you don't see it, please reach out to USPS for assistance. If you have any other concerns, please email us at hello@calimedjool.com.

DO WE SHIP INTERNATIONALLY?

Yes, we offer international shipping. However, the shipping fees may be slightly higher due to the increased cost of shipping to international locations.

HOW CAN I RETURN MY DATES?

To return your product, mail it to:

Address: Calimedjool 285 E Holt Ave, Pomona, CA 91767

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

If you are returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.